Two ways to do it
From the app
Open Me, scroll to the bottom, and tap Delete my account. You will be asked to type your own email address — not as a security check, since being signed in already proves who you are, but because there is nothing to undo afterwards and a single mistap should not be enough. It runs immediately.
Needs app version 1.0.0 (11) or newer. Older builds have no such button — use the email route below, which runs exactly the same code with the same result.
By email
Write to hello@lauther.id from the address your account uses, with “delete my account” anywhere in the message. There is no form to fill in and nothing to justify.
We reply to confirm it's done, normally within a few days and always inside the 30 days the GDPR allows. We will ask you to confirm from the account's own address — that is the only check, and it exists so nobody can delete your account for you.
What deletion actually removes
All of it, in one pass, permanently. There is no soft-delete flag and no recovery window: once it runs there is nothing left to restore from.
| What | Effect |
|---|---|
| Your account and email address | Erased from authentication. The address is free to sign up again later as a stranger. |
| Every connected service | The pairwise ID, the alias you chose and the push channel all die together — the same effect as burning each identity by hand, for all of them at once. |
| Your notification inbox | Every message, on every device. |
| Devices and push tokens | Nothing can wake your phone through Lauther again. |
| Manual tokens | Every lpt_… you minted stops working immediately. Scripts pointing at them will start failing — that is the intent. |
| Email aliases | Deleted, and mail sent to them stops being routed anywhere. |
| Demo room presence | Your membership and the messages you posted there. |
What survives, and for how long
Being straight about this is more useful than claiming zero. Three things outlive the delete, none of which can be used to contact you or to work out who you were.
- Short-lived request records — half-finished pairings, verification challenges and sign-in codes. Minutes-long lifetimes; they expire on their own rather than being hunted down.
- Per-service usage counters — a marker recording that some relationship was active in a given month, kept against the pairwise ID so services can be billed accurately. It carries no email, no device, and no link back to an account that no longer exists.
- Administrative audit entries — if we ran the deletion for you, the fact that we did is logged, deliberately and immutably. That log is how you would hold us to account if we ever did something we shouldn't.
What we cannot delete for you
Anything you handed to a service on that service's own site belongs to that service, not to us. If you typed your address into someone's checkout form, deleting Lauther does not reach it — ask them, under their privacy policy. Lauther never relayed it and never held a copy.
What deleting here does do is sever the channel: they can no longer reach you, verify you, or sign you in.
Smaller hammers
Deletion is all-or-nothing. If the problem is one service rather than all of them, these do less damage:
- Burn one identity — Apps → the service → Burn. Its ID, alias and push channel die; every other service is untouched.
- Delete one email alias — mail to it stops arriving instantly.
- Revoke a token — kills one
lpt_…without touching anything else. - Sign out a device — leaves the account intact on your others.
Questions about any of this, or about what we hold: hello@lauther.id. The full picture is in the privacy policy.